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Then disable and then enable the Crestron for Smart Home and Conference Room skill, restart the control processor, reenable the Crestron for Smart Home and Conference Room skill and then discover devices.

If the previous procedures do not work, go to > Smart Home > Devices and then select Remove All.Then, go to > Smart Home > Devices and select Discover. If the previous procedure does not work, go to > Accounts & Lists > Content & Devices > Devices > Other Devices and then select the room and then Deregister.Go to > Smart Home > Devices and then remove all devices and media rooms using the old room name and then select Discover.

The Alexa app won't discover a renamed room. Go to > Smart Home > Devices and then select Discover. Use the Alexa app to rediscover devices in the Alexa app. The Alexa app displays rooms that are not in the system.Ī room name was changed in the Crestron Home system.

Include the room name that is assigned in the Crestron Home app.

Music plays on connected speaker instead of room speakers. In Playback Options, select Change and then Always. In Other Speakers, select the room in the Crestron Home with the connected speaker. In the room is ready screen, select Done. In Add Alexa devices to, select the connected speaker in the room and then Next. Either select a name from the Common Names list or select Add a Custom Name and then enter a name. Select or enter a room name that matches the room name in the Crestron Home system. In the Alexa app, select Devices and then Add.Ī create room or device group overview displays, select Next. When the command is given without a room name, it will start playing in the room speakers. Īlexa, set the volume to percent.Īdd the connected speaker and a room in the Crestron Home system to avoid saying the name of the room in the command.

Create a group with the connected speaker and the Crestron Home media room to avoid saying the room name in the command.

This is because Amazon considers rooms with NAX endpoints as speakers.

It may be necessary to say "on " instead of "in " in the command.

To play music in the home, include the room name in the command.